Privacy Policy

Responsible for the Treatment of your Personal Data:

TRANSPAÍS AÉREO, S.A. de C.V. (“TPA”) with address at Río San Lorenzo No. 699, Colonia Fuentes del Valle in San Pedro Garza García, Nuevo León, México, C.P. 66220 and internet portal, is responsible for the use and protection of your personal data.

Personal data collected:

The information that we could collect directly from you, when you purchase or quote any of our services, would be the following:

  • Name
  • Fiscal Data
  • Bank data
  • Email address
  • Landline or cell phone number

TPA collects, uses and stores your personal data, to the extent that applicable laws allow, to carry out the following:

  • Creation of files
  • Directory creation

Your personal data will be processed only for the time necessary to fulfill the purposes described and / or in accordance with the applicable legal provisions.

Personal data security

TPA has technical, administrative and physical security measures in place to protect your personal data and prevent unauthorized use or treatment. Only authorized personnel may participate in the processing of your personal data.

No person is authorized to use your personal data for purposes other than those established in this Privacy Notice.

Communications and Transfers of Personal Data

TPA will not assign, sell or transfer your personal data, without your prior consent. TPA may only transfer your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.

Rights that correspond to you

The owner of personal data may exercise before TPA the rights of access, rectification, cancellation and opposition regarding the processing of their personal data. Likewise, you may revoke, at any time, the consent you have granted and that is necessary for the processing of your personal data.


Through your right of access you may request to be informed what type of personal data is being processed by TPA, the origin of said data and the communications that have been made with them.

By virtue of the right of rectification, you can request the correction or completion of personal data that are incorrect or incomplete and that are held by TPA. You will have the obligation to inform TPA when a change or correction should be made in your personal data and this fact is only known to you.

When your personal data is no longer necessary, you can request that they be canceled if they are still kept in the TPA database, said cancellation will adhere to the procedures and times that the law marks.

You may oppose the processing of your personal data, when there is a legitimate cause for it, even having expressed your consent for such processing. You may direct any questions or comments regarding this Privacy Notice or exercise the rights that correspond to the Federal Law on Protection of Personal Data in Possession of Individuals, before TPA with address at Río San Lorenzo No. 699, Colonia Fuentes del Valley in San Pedro Garza García, Nuevo León, Mexico, CP 66220 or to the email described on the contact page.

Changes to the Privacy Notice

TPA reserves the right to amend or modify this Privacy Notice, when it deems it appropriate, it will also inform and / or make it available when it undergoes significant changes, and when its consent is required.